Heather joined the Chamber staff in August 2008 as the Marketing and Program Coordinator. Prior experience has provided an opportunity to build excellent communication, project management, and problem-solving skills. Most recently, Heather was appointed the Executive Director of the Klamath County Chamber of Commerce in November, 2016.
She has a strong background in customer service, serving as a Customer Care training coordinator. In this capacity, Heather helped identify areas for improvement and then developed curriculum to provide solutions. She delivered the curriculum in classroom settings as well as online via webinars. Heather has also worked in law offices as a legal assistant. She believes the success of a community relies on its citizens and encourages people to get involved.
Marissa has been with the Chamber since November, 2018. Marissa provides customer service support to our visitors and to our members. She provides assistance at events, phone support, and she is an integral part of our office. Marissa is responsible for member outreach, as well, and continues to connect with Chamber members in a friendly, courteous manner.