September 2, 2010

NEW U.S. CELLULAR TOWER GOES INTO SERVICE IN KLAMATH FALLS

February 2007

As part of an ongoing program to expand its network in Oregon, U.S. Cellular recently completed construction of a new cellular tower in Klamath Falls. The structure is part of a statewide network of U.S. Cellular towers and will facilitate comprehensive coverage for the Klamath Falls area.

"We are responsive to our customers' needs," said Calvin Emigh, director of sales for U.S. Cellular in southern Oregon. "This part of Klamath Falls needed additional coverage and in response we've built this tower to provide better service to the Oregon Institute of Technology and the commercial area near Hwy. 97 and Hwy. 39 on the north side of Klamath Falls," Emigh said.

U.S. Cellular has a team of engineers who continually test areas across the state for network quality, listen to customer feedback, review network data and get input from company sales and marketing representatives to determine locations for new cell towers.

Each tower provides coverage and calling capacity for an area, called a "cell." When a resident in Klamath Falls makes a call, the U.S. Cellular phone transmits the caller's voice to the nearest tower. The tower sends the call through the telephone network where it is delivered to the receiver.

"The number and location of cell towers makes a big difference in call quality and clarity," added Emigh. "The new tower located on the north side of the city will greatly improve service in this part of Klamath Falls."

U.S. Cellular's retail presence in Klamath Falls includes one U.S. Cellular company store located at 2650 Washburn Way, and U.S. Cellular agent locations at Totally Cellular, 1779 Washburn Way, Radio Shack, 1825 Avalon St., and Cellular Solutions, 513 Main St. All locations offer a wide range of wireless services and products.

U.S. Cellular is the nation's sixth-largest wireless service carrier, serving 5.7 million customers in 26 states. The Chicago-based company operates on a customer satisfaction strategy, meeting customer needs by providing a comprehensive range of wireless products and services, superior customer support and a high-quality network. To learn more about U.S. Cellular, visit www.uscellular.com.